Terms of service

Cautions and things to check! Please be sure to check before purchasing.

◯All product images are for illustrative purposes only.
◯The manufacturer may make minor changes without notice, but returns and refunds that the manufacturer does not support will not be accepted by our store.
◯Our finished cables are manufactured in-house. Please understand that scratches and scratches may occur due to manufacturing, but please purchase with this in mind.
◯All of our finished power cables are designed to have a service life of 3 years.

Please be sure to inspect once a year. If any abnormality is found, immediately stop using it.
Check for loose screws, dust at the insertion point, deformation or discoloration of the blade, scratches or tears on the cable, etc.
If you have any questions, please contact us.

◯We do not guarantee the compatibility of the parts and finished cables we handle with your equipment.
Even if the male and female are the same standard, they may not be usable if the female is recessed.
We cannot accept returns or refunds in other cases, so please understand.

◯About cut-to-length products
All cut-to-length products in our store are 1m x 1 in 1 cart, and 5m x 1 in 5 carts.
Please do not worry, as it is not 1m x 5 in 5 carts.

◯The cable may not be printed depending on the number of meters.
If there is no mistake in the product, returns and refunds are not possible, so please understand.

◯The color of the outer membrane may change depending on the lot, even for cables with the same model number. Thank you for your understanding.

◯About packaging
Cut-to-length and finished cables at our store are packaged simply.
Thank you for your understanding.

※Please read through this user guide and Q&A and make sure you are satisfied before placing your order.

◯About the length of the finished cable
The length of our finished products refers to the length of the cable cut out.
Please note that this is not the length of both ends of the plug.

In addition, there may be differences in length even for the same product.
If the cut length is shorter than the specified length, we will accept returns and refunds, but we cut it to the specified length + 2 to 3 cm and manage it to be less than 1 cm as a standard, but please understand that there may be some errors as it is done manually.

◯ Our finished banana cable may come off due to shaking during delivery.

The plug is originally detachable, so it does not mean that it is defective, so please understand.

If you would like it to be fixed with glue and shipped, please contact us separately and we will do it free of charge.

If it is detachable, we will continue to devise ways to attach it so that it does not come off, but it may come off due to vibration during shipping or listening.

We cannot refund, cancel, or compensate in such cases.

Please note that you will be responsible for any maintenance such as tightening the screws after that.

*We ship on Sundays and holidays, but we will ship it first from the Amazon store with a rush order fee. If you are in a hurry, please purchase it from the Amazon store.

*If you require a receipt, please state "receipt required" in the comments section when placing your order, or contact us at the following email address before the product is shipped.
onkodo@nifty.com
We will not issue any other receipts.

Thank you for your understanding.

About email reception settings
*We will send important information about your order by email, but depending on your settings, emails from our store may be sorted into your spam folder or you may not be able to receive them.

We apologize for the inconvenience, but please set up your email address to receive emails from the following email addresses.

onkodo@nifty.com

Please note that we will not be held responsible for any trouble that may arise between us and the customer if you do not set up your email reception settings.

About payment
You can choose from the following.

○Credit card payment
○Google PAY
○Apple PAY
○PayPal